(BI) How to use and utilize Customer Relationshop Management (CRM)

What is CRM?
CRM (Customer Relationship Management) encompasses a set of practices, strategies, and technologies used by companies to manage and analyze customer interactions and data throughout the project.

Importance of CRM?
The goal of CRM is to improve customer relationships, enhance customer satisfaction, and drive overall business growth.

Now, we have activated the use of CRM. You can activate your account on CRM at crm.syspro.my using your respective login information or register using your email.

Below are tutorial on how to use CRM

1. How to register, login, dan set profiles.
https://drive.google.com/file/d/19plDtl-orUzWWYo8aV034OafRgF02Nd1/view?usp=drive_link 

2. How to Projects, Invoices, Contracts, Estimates, Proposals dan Support
https://drive.google.com/file/d/19ic8jxYoKkKrXaU-A_KKLYMMzqZo3orh/view?usp=sharing

3. How to manage project
https://drive.google.com/file/d/19meR1GTtUVIFA-x0pp0ob4ykn1kinIKu/view?usp=sharing 

4. How to create new task
https://drive.google.com/file/d/19rEX_pZTCc4WL4T0WqOMtQws5V5eNAiH/view?usp=sharing 

We believe the activation of CRM will significantly contribute to our commitment to providing excellent service. Thank you for your continued trust in us.

If you encounter any issues or have questions, feel free to contact us.

Thank you.

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